> ## Documentation Index
> Fetch the complete documentation index at: https://zenofirm.com/docs/llms.txt
> Use this file to discover all available pages before exploring further.

# Choose your work notifications

> Choose how Zeno tells you about work that needs attention and scheduled results.

Open **Settings → Notifications** to configure email for prepared work and
scheduled agents. Owners control the firm's settings. Each person can opt out
of a notification for their own address.

## What Zeno can send

| Notification | When it is sent |
| - | - |
| **Work is ready to review** | A daily digest lists work an agent prepared. It is one digest, not one email per plan. |
| **Nothing is running** | An agent has stopped checking in, or scheduled work passed its due time without being claimed. |
| **A run finished** | An apply finished, whether it posted cleanly or failed. This is off by default; **Runs** remains the record. |

<img src="https://mintcdn.com/zenofirm/VfRuieValpxF_E2q/images/illustrations/cloud/daily-digest-mockup.svg?fit=max&auto=format&n=VfRuieValpxF_E2q&q=85&s=c73161112610a4d57c8ab61202d60bdc" alt="Daily Digest Notification Email" width="600" height="420" data-path="images/illustrations/cloud/daily-digest-mockup.svg" />

The quiet-days setting controls when an agent counts as stopped. Use a longer
window for a laptop that runs only on weekdays than for an always-on machine.

## Timezone and delivery time

The firm's IANA timezone, such as `America/New_York`, decides when the daily
digest goes out and which local day counts as overdue. An engagement may use a
different timezone for a client.

Owners can change the digest hour and add shared mailboxes. By default,
notifications go to owners and operators because those roles can approve a
plan. The page shows the current recipient list before you save changes.

<img src="https://mintcdn.com/zenofirm/VfRuieValpxF_E2q/images/illustrations/cloud/heartbeat-liveness-gauge.svg?fit=max&auto=format&n=VfRuieValpxF_E2q&q=85&s=d1797f38a20befcd25b5cd1ab3461d87" alt="Heartbeat Liveness Gauge" width="600" height="420" data-path="images/illustrations/cloud/heartbeat-liveness-gauge.svg" />

## Your own email

Under **Your mail**, turn individual notifications off for yourself. This does
not change delivery to another operator or to a shared mailbox.

Use **Send me a test** after changing the timezone or recipient list. The test
goes only to your signed-in address.

<Note>
  Scheduled work depends on an external agent checking in. Notification settings
  do not start that agent. Set up the heartbeat under **This firm → AI clients**;
  [Working on a cadence](/docs/cloud/cadence) explains the handoff.
</Note>

## The bell

The bell beside Zeno's name in the console (the top bar on a phone) lists what
happened that you ought to know about, until you have seen it: a business
owner's question for the team, a client's answer to the firm's questions, a
reply your AI drafted, a plan ready for review, and, for a business viewer,
the team's answer to their question. You hear only about the clients your
access covers. It keeps the last ninety days.

Under **Bell notifications by email** on this page, tick which of these you
also want sent to your address. Each is your own choice and changes nobody
else's. By default you get owners' questions and clients' answers; drafted
replies and plans ready for review are off until you turn them on, because the
daily digest already lists scheduled work.

Zeno waits a couple of minutes before sending, and skips anything you have
already opened in the bell. It sends one email listing what is new, never the
same conversation twice in an hour, and names what happened without quoting
anyone's words: open it in Zeno to read them.

A business viewer finds the same choice under **Settings** in their own bar.


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