Legal

Privacy policy

Effective August 17, 2026. This launch policy is being consolidated from the existing Zeno services and should be reviewed alongside the final production data flows before Cloud access opens.

Information we process

Zenofirm processes account and firm information needed to provide the service, operational logs needed to secure and support it, and client information a firm chooses to connect or upload for bookkeeping work.

How information is used

We use information to provide, secure, maintain, and improve the service; connect to authorized accounting systems; perform requested bookkeeping workflows; communicate about the account; and comply with legal obligations.

Local edition

Zeno for QuickBooks Desktop runs on the workstation and stores its operating history locally. The product can check a public release endpoint for updates, but the bookkeeping data and local journal are not uploaded to Zenofirm merely by using the Local edition.

Service providers and retention

We use infrastructure, email, payment, monitoring, and accounting-platform providers only as needed to operate the service. Retention depends on the record’s purpose, contractual requirements, and applicable law.

Your choices

Authorized users may request access, correction, export, or deletion where applicable. Firm administrators control connected client data subject to their professional and legal recordkeeping duties.

Contact

Privacy questions may be sent to [email protected].